Checkout options

There are 2 options for the checkout link sent via Messenger

1) Checkout page with draft orders (default). This sends the shopper to your checkout page, and a draft order is created/updated in your Shopify admin.

This is our recommended method, with the 2 drawbacks being: (1) shoppers can't enter their own discount codes and (2) they can't add more items from your store to their cart. They can only add items by commenting.

2) Checkout page without draft orders. This method solves the 2 drawbacks mentioned above. The disadvantage of this method though is that you can't see a draft order record of the shopper's invoice. 

We don't recommend this method unless you are very familiar with Shopify and SoldLive. For that reason, this is only available on our Scale plan