Mobile Overlays app
Our mobile app lets you go live on Facebook with an "overlay" to display the product information:
This tells your viewers what to comment, what's available in terms of options, and how much it costs. While this isn't necessary to use SoldLive, it can make it easier for your viewers to buy from you.
Our iPhone app is available from the Apple App Store: https://apps.apple.com/app/id1623997153 (latest version is v2.0.1, updated Nov 15, 2022)
And our Android app is available from the Google Play store: https://play.google.com/store/apps/details?id=com.soldlive.overlays (latest version is v2.03, updated Nov 11, 2022)
Your login is your email address associated with your Shopify store. And you can set your password from the Overlays App Password section of your SETTINGS tab from within the Shopify SoldLive app:
Once logged into the mobile app, select where you want to go live (FB page, group, or both) and click the Preview button. Here's a 1-min demo video
You'll control the overlay from your OVERLAYS tab within the Shopify SoldLive app.
Important to do this before you go live: try clicking Next from the OVERLAYS tab while in the Preview screen of the mobile app to ensure the overlay changes.
You'll have your phone on a tripod as your camera, and you'll have a laptop open to control the overlay and watch the live directly on Facebook (with sound off) to monitor the comments
Some tips when going live:
- Ensure you have your phone on Do not Disturb mode to prevent calls or texts from interrupting your livestream
- Ensure your phone is connected to wifi and not running on cellular
- If you're on the latest iPhone app version but having issues with the app, you can try going to your iPhone Settings, scrolling down to SoldLive, and tapping on the Reset Settings switch as shown here.