What are the different statuses?

There are 5 different status possibilities:

The 2 most common ones are Messaged and Invoiced.

Messaged means your shopper was messaged by the app after they commented and were asked about the variant option (if one exists for your product).

Invoiced means your shopper got a checkout link to purchase. They may not make it this far if they did not choose the variant options in the first message they received in the "Messaged" status.

Bought obviously means you made a sale :)

Waitlisted is also self-explanatory (this article explains how waitlists work)

Removed is the status when the shopper clicked the "Remove from Cart" button


There is another possible status called "Error" which happens when the shopper's privacy settings prevent your page from contacting them in Messenger or when your page tries to message itself

This article explains how errors work